Water Purifier Q&A
How often does the water purifier require maintenance?
We provide complimentary annual servicing, including filter replacement assistance, product inspections, and exterior cleaning to ensure optimal performance.
Does the water purifier come with a warranty?
Yes. We stand behind the quality and durability of our products. Our water purifiers come with a comprehensive warranty to provide customers with peace of mind and reliable after-sales support.
Is the water purifier suitable for all ages?
Yes. Our water purifier is suitable for all age groups, including pregnant women, infants, adults, and the elderly.
What is the difference between alkaline and non-alkaline water?
Non-alkaline filtration focuses on purifying tap water by removing impurities and contaminants. Alkaline filtration not only purifies the water but also enhances it with beneficial minerals such as calcium, magnesium, and potassium.
Is the installation process difficult?
No. Installation is simple and hassle-free, with detailed guidance provided. Our customer support team is also available to assist with any installation enquiries if needed.
Is the water purifier energy efficient?
Yes. The system is designed with energy-saving features to ensure efficient daily operation while minimising power consumption.
Do you offer installment payments?
Yes. We offer flexible installment payment options with 0% interest and 0% processing fees, making it easier and more affordable for you to complete your purchase.
Is every countertop or table material suitable for installation?
Yes. Our professional in-house technicians are specially trained and equipped to drill and install on all types of countertop and table materials safely and precisely.