Privacy Policy
W Tech Solutions Private Limited (“Hase”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data in accordance with the Personal Data Protection Act 2012 (“PDPA”) of Singapore.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, contact us, or interact with us online.
By accessing or using our website and services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect personal information that you voluntarily provide to us, including:
- Name
- Email address
- Phone number
- Company name
- Billing or delivery address
- Payment information
- Any information submitted through contact forms, enquiries, or customer support
We may also automatically collect certain technical information such as:
- IP address
- Browser type
- Device information
- Pages visited
- Website usage data
- Cookies and analytics information
2. How We Use Your Information
We may use your information for purposes including:
- Providing products and services
- Responding to enquiries and customer support requests
- Processing orders or payments
- Improving our website and services
- Sending updates, promotions, or marketing communications
- Website analytics and performance monitoring
- Security, fraud prevention, and legal compliance
3. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve user experience and analyse website traffic.
Cookies help us:
- remember user preferences,
- understand website usage,
- improve functionality and performance.
You may disable cookies through your browser settings, although some parts of the website may not function properly.
4. Sharing of Information
We do not sell or rent your personal information.
We may share your information with trusted third-party service providers who assist us in operating our business, including:
- payment processors,
- hosting providers,
- analytics services,
- marketing platforms,
- delivery or logistics partners.
These parties are required to keep your information confidential and only use it for the services they provide to us.
We may also disclose information if required by law or to protect our legal rights.
5. Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorised access, misuse, disclosure, or loss.
However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Third-Party Links
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices or content of those external websites. Users are encouraged to review the privacy policies of third-party sites separately.
7. Retention of Information
We retain personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by applicable laws and regulations.
8. Your Rights
Subject to applicable laws, you may have the right to:
- request access to your personal data,
- correct inaccurate information,
- withdraw consent for marketing communications,
- request deletion of your personal information where applicable.
To make any request regarding your data, please contact us using the details below.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.
Any updates will be posted on this page with the revised “Last Updated” date.
10. Contact Us
If you have any questions regarding this Privacy Policy or your personal data, please contact:
W Tech Solutions Private Limited (HASE)
Email: sales@hase.sg